Where can I buy a TracFone Prepaid Wireless Airtime Card?
You can buy an Airtime card at any one of our major retailers, on the "Buy Airtime" page on our website, or by calling our Customer Care Center at 1-800-867-7183.
Where can I find the Airtime PIN number on my Airtime card?
The Airtime PIN is a group of numbers found on the back of your TracFone Prepaid Wireless Airtime card or the Airtime PIN code(s) found on your retail cash register receipt.
What type of Airtime cards does TracFone offer?
The prices and denominations are found on the "Buy Airtime" page of our website.
How often do I need to buy and add an Airtime card?
To keep your TracFone Service active, you must add Airtime before the Service End Date or days left that is displayed on your TracFone screen. If your TracFone runs out of Airtime minutes, you will need to buy a TracFone Prepaid Wireless Airtime card to add more minutes. The amount of minutes you use is entirely up to you. Adding more TracFone Airtime cards extends your active service either 30, 90, or 365 days from the date the card is added, depending on the denomination of the Airtime card. Unlike most plans, the minutes and services days you add to your TracFone will be added to the minutes and service days you already have.
What should I do if I lose my Airtime card?
If the purchase was done on our website, simply call the Customer Care Center our 1-800-867-7183 for assistance.
Can I share my minutes with another TracFone customer?
No, Airtime cards can only be used by one phone.
Can I buy an Airtime card for another person?
Yes, as long as the credit card is registered under that Serial Number and you have the other person's Serial Number with you to complete the sale.
If I have an annual service card such as the 1-year Service Card, can I renew it before my Service End Date?
Yes, add an Airtime card whenever you need more minutes and the minutes and services days you add to your TracFone will be added to the minutes and service days you already have.