What should I do if the wireless technology of my phone model does not match the technology of my local area?
Contact the Customer Care Center at 1-800-867-7183 in order to receive a phone that is compatible with your calling area.
What should I do if I move to an area where the technology of my current phone model is not compatible?
You will need to contact our Customer Care Center at 1-800-867-7183 in order for us to send you a phone that is compatible with you calling area.
How do I check the status of my TracFone exchange?
To check on the status of your TracFone exchange, please call our Customer Care Center at 1-800-867-7183.
How much will an exchange cost me?
The exchange will be at no charge to you which includes shipping and handling.