What should I do if my Caller ID is not working properly?
Please go to "Service and Support" and select technical support on our website and follow the instructions provided.
Is the Caller ID feature available in my local area?
The Caller ID feature depends on your zip code and phone model. If your phone displays "Caller/incoming call", the Caller ID feature is not available in your area.
Why is "Private" or "Caller ID unavailable" displayed on my phone for incoming calls?
Private or Caller ID unavailable means that the person calling is from an unlisted number.
Why is "Call" or "Incoming Call" displayed on my phone for incoming calls?
This means that the Caller ID feature may not be active or is not available in that area.
Why does my phone not have Caller ID?
Your phone or calling area may not be compatible with the Caller ID feature.