Why does my phone not have Text Messaging?
Your phone or local calling area may not be compatible with the Text Messaging feature.
What should I do if I am unable to send or receive text messages?
Please go to "Service and Support" and select "Technical Support" on our website and follow the instructions provided.
Why does my phone display "Text Message Not Sent"?
The attempt to send the Text Message was unsuccessful.
Why was I charged twice for sending a text message?
If the phone exceeds the maximum size limit for 1 SMS, then it breaks it into 2 or more SMS (depending on the size) and charges for each. The receiving party should also receive two messages.