What are Downloads?
With certain TracFone models, you can download ringtones, graphics, games, access information services such as news, weather and sports ("Information Services"), check email and social sites like Twitter and Facebook and utilize multi-media services ("MMS") (ringtones, graphics, Information Services and MMS are collectively referred to as "Downloads and More Data Services") through TracFone Wireless Mobile Web ("Browser") or on your PC at TracFone.com/data.
How much does browsing and Mobile Web Services cost?
Each time you access the TracFone Wireless browser with your TracFone, 0.5 minutes will be deducted for every minute used. Access charges are deducted in full minute increments. Browser access of less than 60 seconds is rounded up to the next full minute.
Which phones offer Downloads?
Downloads are currently offered on the following phones:
C261, V176, W370, W376, EX124G, W409G, W418G, W419G
CG225, 600G, 100C, 220C, 290C, 420G, 800G, 500G, 501C, 221C, 430G, 235C, 505C, 325G, 530G, 440G, 306G, 305C, 237C
101G, T155G, 301G, T401, R451, T330G, T404G, 455C, T340G, S125G, S425G, S390G, S150G, S336C
A382G, A205G, A392G, A383G, A206G
H215G, H110C, H210C
What types of ringtones do we offer?
TracFone Wireless offers two main types of ringtones which are Polyphonic Tones, and Music Tones. The type of phone model you have will show the types of ringtones available.
How can I preview ringtones?
You can only preview ringtones on our website at www.tracfone.com/data.
Do we have different types of graphics?
Currently, we offer color and black and white graphics.
What is the cost for these Downloads?
Polyphonic Tones: $1.99
Music Tones: $2.49 to $2.99
Graphics: $1.99, $2.49 and $3.99
Games: $3.99 and up.
Can I transfer my ringtones and graphics to another TracFone?
Unfortunately, Downloads are nontransferable. You'll need to download and repurchase any ringtones and graphics for your new TracFone.
Where can I find more information and instructions on Downloads and the Mobile Web?
You can find information on how to buy ringtones and graphics on our website using your computer.
Which mobile sites do I have access to?
You have access to all the sites listed under the Mobile Web menu.
How can I bookmark or add a site to "My Favorites"?
The bookmark or "My Favorites" option is available under the browser menu option.
What is a Bundle?
A Bundle is the combination of 2 or more ringtones or graphics, sold at a special promotional price.
How can I download Bundles?
Please contact our Customer Care Center at 1-800-867-7183 for instructions on how to download Bundles.
How much do Bundles cost?
Bundles prices will vary between $3.99 and $4.99.
What if I get an error message while browsing through a mobile site?
You may receive an error message if the site is not supported by your phone or browser.
What if I get an error message when I click on the "Downloads" link on the Mobile Web?
If you receive an error message, please contact our Customer Care Center for assistance.