Add Airtime from Card

The Airtime PIN is a group of numbers found on the back of your TracFone Prepaid Wireless Airtime card or the Airtime PIN code(s) found on your retail cash register receipt.
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To find your phone number.
  1. Select the "Menu" option on your phone.
  2. Select the "Prepaid" option.
  3. Select the "Phone Number" option.
Your phone number should be displayed on your screen.

A promotional code is a five digit number that entitles the bearer to participate in special programs or receive special offers.

Please note: Promotional codes are sometimes used in conjunction with other requirements (i.e. specific geographic markets) in order to qualify for the stated benefits.


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If you are experiencing a problem with your TracFone, enter your Serial Number to troubleshoot the issue.

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