Add Airtime from Card

The Airtime PIN is a group of numbers found on the back of your TracFone Prepaid Wireless Airtime card or the Airtime PIN code(s) found on your retail cash register receipt.
Add Another Airtime Card
To find your phone number.
  1. Select the "Menu" option on your phone.
  2. Select the "Prepaid" option.
  3. Select the "Phone Number" option.
Your phone number should be displayed on your screen.

A promotional code is a five digit number that entitles the bearer to participate in special programs or receive special offers.

Please note: Promotional codes are sometimes used in conjunction with other requirements (i.e. specific geographic markets) in order to qualify for the stated benefits.


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Register to maximize your Tracfone experience!
Benefits Include:

  • Tracfone Programs
  • Offers
  • Promotions
  • And much more...


Current Customers

If you are already registered in My Account, please enter your email and password to access your account.

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Start transferring my number from another company


For a list of Frequently Asked Questions please click here.

Information You will Need

The following information is required and can be found on your billing statement or by contacting your current service provider:

  • Your Account Number
  • Your Password or PIN*
  • Your contact Information as it is registered with your current service provider

*Some service providers may not require the use of a password or PIN. If you are unsure whether or not you have one, please contact your service provider since you will need this information to complete your request.

Number Transfer Terms and Conditions:

  • The number to transfer must be active.
  • The transfer process can take a few hours. In some cases, it could take as long as 2 business days. It may take longer for landline phone numbers. During this period, your current SIM or phone will still work.
  • You must keep your TracFone service active by adding airtime within TracFone's guidelines for maintaining active service. If your TracFone service does not remain active, you will lose your ported number. For further information, please review TracFone's Terms and Conditions of Service.
  • If the ZIP Code associated to the phone number is not the ZIP Code for your local calling area your TracFone may roam in your local calling area.

I agree to the above terms

My Port was already completed. Activate my TracFone.

Continue here if your old phone has stopped working, which means that the Port was completed and your new phone is ready to be activated. Otherwise, check your case status click here.

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