Add Airtime from Card

The Airtime PIN is a group of numbers found on the back of your TracFone Prepaid Wireless Airtime card or the Airtime PIN code(s) found on your retail cash register receipt.
Add Another Airtime Card
To find your phone number.
  1. Select the "Menu" option on your phone.
  2. Select the "Prepaid" option.
  3. Select the "Phone Number" option.
Your phone number should be displayed on your screen.

A promotional code is a five digit number that entitles the bearer to participate in special programs or receive special offers.

Please note: Promotional codes are sometimes used in conjunction with other requirements (i.e. specific geographic markets) in order to qualify for the stated benefits.


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Text & Picture Messaging

Send a Message Without Saying a Word

Making plans after work or just want to say hello? Text Messaging allows you to easily send and receive messages with other cell phones.*

  • Send messages of up to 160 characters to most cell phones.

Send Pictures and Videos

MMS (Multimedia Messaging Service) includes picture and video messaging. Use your TracFone to capture those special moments and share them with your friends and family.

  • Send pictures or video messages to most cell phones.*

Learn Today

Get the most of out of your TracFone by enjoying all that your phone has to offer. Our interactive tutorials provide instructions on a wide range of features including how to send, receive, and read SMS, MMS, and other Multimedia messages.* Click below to select your phone model to view complete tutorials.

Learn About Your Phone

Features > Text Messaging

  • What is Text Messaging or SMS?

    Text messaging is a quick and easy way to stay in touch with your friends and family when it's difficult to talk. You can send a message of up to 160 characters directly to most other wireless phones. Which phone models are able to use text messaging or SMS? The Text messaging feature is available on all digital and GSM phone models.

  • How will I know if I have received a new text message?

    When receiving a text message, your phone will display a message-waiting indicator (a closed envelope) on the top of your display.

  • How will I know if I have sent a text message?

    Your phone will display, "Message Sent".

  • How do I write and send a text message?

    For instructions on how to create and send a text message, select "Text Messages" from the "Service and Support" option of our website or simply click here.

  • How do I retrieve a text message?

    For instructions on how to retrieve a text message, select "Text Messages" from the "Service and Support" option of our website or simply click here.

  • How do I delete a text message?

    Once the text message is open, the phone will display the option to delete the text message. If it is an older message, proceed to your message inbox and delete the message.

  • Can I retrieve deleted text messages?

    Once you have deleted that text message, you will not be able to recover it.

  • How much does the text messaging feature cost?

    Motorola C139, C261, V176, W175g, W260g, W376g,
    LG 100C, 220C, 290C, 3280, CG225, 200C, 410G, 420G and 231C
    Nokia 1112,
    Kyocera K126C,
    Samsung T101G, T105G, T155G, and T301G
    0.3 to send, 0.3 to receive.

    Nokia 1100, 2600, 3390,
    Motorola V170, C155
    0.3 to send, Free to receive.

    Nokia 5100, 2285, 2126,
    Motorola C343, V60, 120
    0.5 to send, 0.5 to receive.

  • Is the text messaging feature available in my local area?

    In order to check if your text-messaging feature is available, you need to first activate the phone.

  • Can I send a text message internationally?

    No, although your phone may support it, it is not offered by TracFone at this time.

  • Can I send a text message to more than one person at a time?

    Yes, by entering each person's phone number. A space must be inserted between each entry. Selected phone models also allow you to enter an e-mail address in the destination field.

  • Why is the Text to Landline feature not working?

    We do not support the Text to Landline feature.