How do I lease SmartPay?

Shop directly in-store, through our retail partners, or online through our eCommerce partners, and select SmartPay as your payment option at checkout. You will be asked to complete your SmartPay application before completing your transaction.

What can I lease with SmartPay?

Depending on where you apply, you may be able to bundle the smartphone with accessories and/or an auto-refill service plan.

How much does SmartPay cost?

We break down the cost of your smartphone into low, affordable payments. The cost depends on the retail value of the items you lease and the terms of the plan for which you are approved. You will have a chance to review your payments and terms before completing your lease.

How many lease payments will I have?

We break down the cost of your smartphone into low, affordable payments. The cost depends on the retail value of the items you lease and the terms of the plan for which you are approved. You will have a chance to review your payments and terms before completing your lease.

How can I return my leased items?

Yes. You can return your items at anytime without penalty. If you wish to return the items within the merchant’s return window, you should return the items directly to the merchant. Please refer to the merchant’s return policy for more details.

How do I connect to Wi-Fi®?

To connect your phone to a Wi-Fi network, follow these steps: From the main screen, slide the screen up to display your apps. Locate and tap the "Settings" icon. Tap "Network & internet." Tap "Wi-Fi." If necessary, tap the slider to turn Wi-Fi on. Note: You will know that Wi-Fi is enabled when the "Use Wi-Fi" field turns blue. A list of the available Wi-Fi networks will populate the screen. Tap the desired network. If necessary, enter the network password and tap "Connect." For more information, click here.

How do I enable the "Find My Device" feature?

Google's "Find My Device" feature is automatically enabled when you sign in to your Google (Gmail) account on your phone. To use "Find My Device" for a lost or stolen phone, follow these steps: From the main screen, slide the screen up. Locate and tap the "Settings" icon. Locate and tap "Google." Tap "Find My Device." Tap the desired option to locate your phone, then follow the prompts on your screen. For more information, click here.

How do I set up my XT2163DL?

The first time you turn your phone on, you'll be taken through a setup wizard which will invite you to customize some basic settings, such as preferred language, your name, Google account, and Wi-Fi® connection. You can enter this information now, or skip it and enter the information at a later date using the apps on your phone. In the future, if you factory reset your phone, the setup wizard will run again. For more information, click here.

How do I pair Bluetooth devices?

Bluetooth is often used to connect devices like your phone to a wireless headset or car stereo. To pair your smartphone or tablet with a Bluetooth enabled device, follow the steps below: Locate and select the "Settings" icon. Select "Bluetooth." If necessary, select the slider to enable Bluetooth. Your phone will automatically begin searching for devices within 30 feet. Select the desired Bluetooth device and wait for the devices to pair. If your Bluetooth device is not displayed, select "Search" at the bottom of the screen to refresh your search. If you are prompted for a PIN, please refer to the User Guide for your Bluetooth device, or try entering a default PIN of 0000. For more information, click here.

Can I use my voice to control my phone?

If you have difficulty physically interacting with your phone, you can control your device by using voice recognition instead. To use your voice to perform an internet search, get directions, and/or create reminders, follow these steps: From the main screen, locate and tap the "Google" icon. Tap the "More" tab at the bottom of your screen. Tap "Settings." Then, tap "Voice." Locate "HEY GOOGLE" and tap "Voice Match." Tap "Hey Google" to toggle the slider to the "On" position. Then follow the prompts on your screen to set up this feature. To use the voice feature, locate and tap the "Google" icon. Then, say "Hey Google" or tap the "Microphone" icon and say your command or search request into the phone. Note: If your phone has a Google Search widget installed on the main screen, you can use the voice feature without having to tap the "Google" icon. For more information, click here.