Contact Us - Get Help With Live Customer Service | Tracfone Wireless

Contact Us

If you're an existing customer, please provide us with your Straight Talk MEID DEC / Serial Number and or your Straight Talk Cell Phone Number when contacting us so we can give you the best possible service.

Self-service is right at your fingertips.

Text 611611 to check your balance, get refills and much more.

 

TracFone Wireless, Inc.

 

Attn: Executive Resolution Department
9700 N.W. 112th Avenue
Miami, FL 33178

 

If you are a California resident, please read this important information.

ONLINE CHAT

 

We're here to help. Chat with us in real-time to get fast answers.

 

Chat is available from 8AM - 11:45PM (EST) 7 days a week

 

CALL US

 

Centers operate from 8 AM to 11:45 PM (EST) 7 days a week.

 

1-800-867-7183