By default, your phone is set to automatically choose the best available network. If your phone is not connected to a network, you may be in an area where service is not yet available or you may also be in an area with poor wireless coverage.

If you are indoors, try moving closer to a window or the perimeter of the building, or try going outside.

If changing your location does not solve your problem, try restarting your phone by turning it off and then on again.

NOTE: Not all Networks or Network Services are available on all devices or in all areas.

To verify your network, follow these steps:

NOTE: You must temporarily turn your Wi-Fi Connection to "Off."

1. From the main screen, slide the screen up to display your apps.
2. Locate and tap the "Settings" icon.
3. Locate and tap "About phone."
4. Tap "SIM status" or "Status information."
5. Then, tap "SIM card status."
6. Look under
   • "Mobile network state" for your current network state.
   • "Mobile voice network type" for your current network type.

SAMSUNG DEVICES

To verify your network settings, follow these steps

1. From the main screen, slide the screen up to display your apps.
2. Locate and tap the "Settings" icon.
3. Tap "Connections."
4. Tap "Mobile networks."
5. Tap "Network operators", the "Automatic" mode should be selected.

OTHER ANDROID DEVICES

To verify your network settings, follow these steps

1. From the main screen, slide the screen up to display your apps.
2. Locate and tap the "Settings" icon.
3. Tap "Network" or "Network & internet."
4. Tap "Mobile network."
5. If necessary, tap "Advanced" to view additional options.
6. Under "Network" or "Networker Operator," the "Automatically select network" option should be switched to "On."

Google's "Find My Device" feature is automatically enabled when you sign in to your Google (Gmail) account on your phone.

To use "Find My Device" for a lost or stolen phone, follow these steps:

1. From the main screen, slide the screen up.
2. Locate and tap the "Settings" icon.
3. Locate and tap "Google."
4. Tap "Find My Device."
   • If necessary, tap the slider to enable "Use Find My Device."
5. Tap the desired option to locate your phone, then follow the prompts on your screen.

The benefits of adding a Samsung account to your device include the following:

1. Automatic backup of device data
2. Access to your Samsung Internet booksmarks and settings
3. Access to the Galaxy Store
4. Full Bixby integration
5. "Find My Mobile" security feature
6. Samsung Pay
7. Samsung Gear
8. Samsung Pass
9. Samsung SmartThings
10. Samsung Health

To add a Samsung account to your new device, follow these steps:

1. From the main screen, slide the screen up.
2. Locate and tap the "Settings" icon.
3. Tap "Samsung account."
4. To sign in to an existing account, enter your account email address or phone number. Otherwise, tap "Create account" and follow the on-screen instructions.
5. Tap "Sign in."
6. Review the terms and conditions as needed, then tap "Next."
7. Your account information will be displayed. If necessary, tap the information you would like to update and make your changes. Otherwise, you're all set.

For more information, click here.

The available security options and features for your device include the following:

• Find My Device (Google)
• Screen Lock - Swipe, Pattern, PIN, or Password
  
• SIM Card Lock
• Fingerprint scan
• Face Unlock

Gestures are shortcuts that allows you to perform tasks, open applications, and much more by using quick motions, physical keys, and other options.

Some of the following Gesture functions include:

• Screenshot: Use three fingers to take a screenshot
• Flashlight: Make a chopping motion to turn the flashlight on
• Double press power key: To launch the camera 

To activate Gestures above:

1. From the main screen, slide the screen up to display your apps.

2. Locate and tap the "Settings" icon.

3. Locate and tap "Gestures."

4. Tap the Gesture you would like to activate and follow the prompts on the screen to finish the activation set up.