The available security options and features for your Galaxy device include the following:

• PIN, pattern, or password security for your screen
• Facial recognition
• Fingerprint scan
  
• Secure Folder featuring Samsung Knox technology
• SIM card lock
• "Find My Device" (Google)
• "Find My Mobile" (Samsung)

Google's "Find My Device" feature is automatically enabled when you sign in to your Google (Gmail) account on your phone.

To use "Find My Device" for a lost or stolen phone, follow these steps:

1. From the main screen, slide the screen up.
2. Locate and tap the "Settings" icon.
3. Locate and tap "Google."
4. Tap "Find My Device."
   • If necessary, tap the slider to enable "Use Find My Device."
5. Tap the desired option to locate your phone, then follow the prompts on your screen.

Once you have set up Samsung Wallet or Samsung Pay on your Galaxy phone, you can use it as payment at many of your favorite local businesses. For step-by-step instructions on how to setting up Samsung Wallet, click here.

To use Samsung Wallet, follow these steps:

1. From the main screen, slide the screen up.
2. Tap the search bar, enter "Wallet."
3. Tap the "Wallet" icon.
4. Tap the card you would like to use.
5. Authorize the payment using your select authentication method such as your fingerprint or entering your PIN.
6. Hold your phone over the card reader until the transaction is complete. A notification will appear that the transaction was complete. 

To access Samsung Wallet when your screen is locked, you can use "Quick Access." To enable this feature, follow these steps:

1. From the main screen, slide the screen up.
2. Tap the search bar, enter "Wallet."
3. Tap the "Wallet" icon.
4. Tap the "Settings" icon.
5. Tap "Quick access." Then, tap the slider(s) to the "On" position to enable or disable for each screen view option.
6. You can now use Samsung Pay from the "Lock screen", "Home screen", and/or "Screen off."

By default, your phone is set to automatically choose the best available network. If your phone is not connected to a network, you may be in an area where service is not yet available or you may also be in an area with poor wireless coverage.

• If you are indoors, try moving closer to a window or the perimeter of the building, or try going outside.
• If changing your location does not solve your problem, try restarting your phone by turning it off and then on again.

NOTE: Not all Networks or Network Services are available on all devices or in all areas.

To verify your network, follow these steps:

NOTE: You must temporarily turn your Wi-Fiwifi Connection to "Off."

1. From the main screen, slide the screen up to display your apps.
2. Locate and tap the "Settings" icon.
3. Locate and tap "About phone."
4. Tap "SIM status" or "Status information."
5. Then, tap "SIM card status."
6. Look under
   • "Mobile network state" for your current network state.
   • "Mobile voice network type" for your current network type.

To verify your network settings, follow these steps

1. From the main screen, slide the screen up to display your apps.
2. Locate and tap the "Settings" icon.
3. Tap "Connections."
4. Tap "Mobile networks."
5. Tap "Network operators" or "Network mode."
6.  " Select automatically" or "Automatic" should be ON.

The benefits of adding a Samsung account to your device include the following:

• Automatic backup of device data
• Access to your Samsung Internet booksmarks and settings
• Access to the Galaxy Store
• Full Bixby integration
• "Find My Mobile" security feature
• Samsung Pay
• Samsung Gear
• Samsung Pass
• Samsung SmartThings
• Samsung Health

To add a Samsung account to your new device, follow these steps:

1. From the main screen, slide the screen up.
2. Locate and tap the "Settings" icon.
3. Tap "Samsung account."
4. To sign in to an existing account, enter your account email address or phone number. Otherwise, tap "Create account" and follow the on-screen instructions.
5. Tap "Sign in."
6. Review the terms and conditions as needed, then tap "Next."
7. Your account information will be displayed. If necessary, tap the information you would like to update and make your changes. Otherwise, you're all set.